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Your first visit

A little preparation.A more comfortable visit.

You don’t need to know what massage care will feel like before you arrive. We’ll explain the visit, listen to your questions and discuss your comfort before starting.

Before your appointment

A few things to confirm.

For a first VA visit, speak with our team before booking. We’ll review your referral and authorization, confirm the appointment length and tell you what paperwork is needed.

Keep your authorization letter available if you have one. Call if anything in it is unclear.

Call (719) 345-5099Send our team a message

At the clinic

Here’s what the first visit involves.

  1. Paperwork and a conversation.

    Your first visit includes consent and health-history forms. We’ll talk about your goals, relevant health information and questions before care begins.

  2. Care discussed with you.

    Talk with your therapist about pressure, positioning and areas you want addressed or avoided. Ask what the session will involve before it starts.

  3. A clear plan for what’s next.

    Ask about follow-up visits and the care allowed by your authorization. Our team can help with scheduling questions and review the remaining approved visits.

You have a say in your care

Your comfort matters throughout.

You can ask for a change in pressure or position, request a pause, or stop the session. Tell your therapist if something is uncomfortable. You don’t have to wait until the end.

If you have concerns about touch, clothing, privacy or getting on and off the treatment table, call before the appointment. We can discuss what you need and whether the visit is a good fit.

A therapist’s hands resting on a clothed client’s shoulder.
Illustrative image. Your care is discussed with your therapist.

Here in Colorado Springs

Your care.Close to home.

Visit Solvum Health on West Colorado Avenue. We’ll confirm your appointment and answer questions about getting here before your first visit.

Solvum Health

1902 W Colorado Ave #100
Colorado Springs, CO 80904

Clinic hours

Monday-Sunday
9am to 9pm

Get directions (opens in a new tab)

Questions about parking, the entrance, or mobility needs? Call (719) 345-5099 so we can help you plan.

Next step

Still have a question?

Read answers about VA coverage, scheduling, referrals and getting help.

A conversation is a good first step

Let’s make your first visit feel clearer.

Call with questions about preparing, getting to the clinic or what to expect. We’ll help you plan the next step.

Call (719) 345-5099Send our team a message

Clinic hours: Monday-Sunday, 9am to 9pm

For general questions only. Please don’t send medical records or VA documents through the website form.