Last updated: September 22, 2026
Who operates this website
Solvum Health operates this website. You can reach us through our contact form, by phone at (719) 345-5099, or at 1902 W Colorado Ave #100, Colorado Springs, CO 80904.
Messages and contact details
When you submit our contact form, we receive the name, email address and/or phone number, optional organization, selected topic and message you provide. We use this information to respond to your inquiry and arrange any appropriate next steps.
Our website server processes the submission and delivers it to our team through Zoho Mail. Messages are held in our business email system; the website does not maintain a separate message database. Messages and related business records are retained as needed to respond, manage our relationship with you and meet applicable recordkeeping requirements.
The form is for general inquiries. Please do not include medical records, insurance numbers, payment information or other sensitive details. Ask our team how to share clinical or referral documents through the appropriate channel. This form is not monitored for emergencies and does not book an appointment.
In the local development preview, the form is clearly marked as a preview and does not send or save messages.
Spam protection and website security
We use Cloudflare Turnstile to help distinguish legitimate submissions from automated abuse. When the form loads, your browser connects to Cloudflare, which processes technical browser and network information, including your IP address, to perform its security checks. Our server verifies the resulting security token before accepting a message. See Cloudflare’s privacy policy.
We limit repeated submissions using short-lived, hashed network and contact identifiers. These limits expire after 10 minutes. The form handler does not log message contents or contact details. Hosting, mail and security infrastructure may keep operational logs, including IP addresses and request information, for security and troubleshooting.
Website analytics and error reports
This website uses Rybbit analytics hosted on infrastructure controlled by Solvum Health.
When enabled, self-hosted Rybbit helps us understand which pages are useful and identify website problems. It processes page visits, referring websites, browser and device information, approximate location and technical error information such as JavaScript error messages and stack traces. IP addresses are processed to derive approximate location and daily changing hashed visitor identifiers; raw IP storage in Rybbit is disabled.
Our configuration uses no analytics cookies, disables session replay, form-interaction tracking, clipboard capture and URL query-string tracking, and does not identify visitors by name or email. We do not send contact-form contents to analytics. We do not use advertising pixels. Browser error reporting concerns website functionality and is separate from your message to the clinic.
The website does not load the analytics script when your browser sends a Global Privacy Control signal or has Do Not Track enabled. Local previews are also excluded. Analytics are held on our own infrastructure and are available only to authorized users. Analytics events are configured to expire after 180 days and are removed during routine database maintenance. Backup copies may remain until they expire under our backup schedule. Learn about the software in the Rybbit documentation.
Location maps
Our maps use OpenStreetMap. When a map becomes visible, your browser requests map images from OpenStreetMap’s servers, which receive technical information such as your IP address and browser details. See the OpenStreetMap Foundation privacy policy.
Booking, job applications and external links
Booking links open Solvum’s Jane page. Directions open Google Maps, and veteran resources may link to VA websites. When job listings are available, application links open Indeed or LinkedIn. Those services operate separately and follow their own privacy practices. Our website does not collect résumé uploads, patient records or payment details.
Your questions and choices
You can contact us to ask about information you have provided, request a correction or discuss deletion, subject to applicable recordkeeping requirements. Use the contact form or call (719) 345-5099. You can also contact the clinic by phone instead of using the form.
This policy covers the website. Contact our team for information about patient records and clinical privacy practices. We will update this page when our website’s data practices change.